At Think Creative, we believe in digital experiences that include everyone. Our WCAG Accessible Design Services help ensure your brand and website is not only beautiful and functional but also compliant with the Web Content Accessibility Guidelines (WCAG). Whether you’re aiming to meet Australian legal standards or simply want to make your digital presence more inclusive, we’re here to help.
Accessibility isn’t just a checkbox, it’s a responsibility. 1 in 5 Australians lives with some form of disability. By designing with accessibility in mind, you’re opening your brand to a wider audience, improving usability for all users, and ensuring compliance with laws such as the Disability Discrimination Act 1992 (DDA).
Accessible design also contributes to better SEO, faster performance, and improved user satisfaction making it a smart move for every business.
The Web Content Accessibility Guidelines (WCAG) are the international standard for web accessibility, developed by the W3C. They outline how to make content perceivable, operable, understandable, and robust (POUR principles). Our services are aligned with WCAG 2.1 and 2.2 guidelines, focusing on Level AA compliance, the standard recommended for most websites.
Even if you’re not legally required to comply, designing for accessibility gives your brand a competitive edge and protects you from future risk.
We provide a complete range of accessibility-focused design and development solutions:
Custom-Built, Not Cookie-Cutter
High-contrast colour palettes and legible typography. Responsive layouts that work across all devices. Intuitive, consistent user journeys. Accessibility built into every design decision
Semantic HTML & Clean Code
ARIA labels for assistive technologies. Proper heading hierarchy and semantic tags. Alt text for all non-text elements. Descriptive link and button labels
Keyboard & Screen Reader Support
Full functionality with keyboard-only navigation. Logical tab order and visible focus indicators. Landmarks and skip links for screen readers
Accessible Forms & Interactions
Clearly labelled input fields and buttons. Error messages that are easy to understand. Avoidance of inaccessible UI elements.
Multimedia Accessibility
Video captions and transcripts. Avoidance of flashing or seizure-triggering animations. Audio descriptions on request.
Accessibility Audits & Remediation
Manual and automated testing using leading tools. Compliance checks against WCAG 2.1/2.2 Level AA. Actionable reports and strategic fixes.
“The team at Think Creative Agency are always fantastic. Their ability to grasp the essence of every brief and translate it into the kind of work that satisfies our many stakeholders is truly impressive. And their ability to achieve this in tight timeframes has played an invaluable role in us being able to roll out our fantastic new brand incorporating the NDIS on schedule, and on budget. Thanks so much for your friendly, helpful, ever cheerful service as well as for the great outcomes that we have achieved during my time at the Benevolent Society, and I look forward to continuing our relationship in my new role at iCare.”
Josephine – Benevolent Society
ICLA has recently partnered with Think Creative team to develop a comprehensive marketing and communications campaign to elevate ICLA’s profile and our services. Kelly and the team at Think have been wonderful, very receptive, helpful and above all very experienced with all things marketing. Highly recommend.
Bill– ICLA
“NSW Ports is working with Think Creative to help drive greater awareness of our community investments program. The Think team have been highly motivated, communicative, and responsive while working with us as part of our current grants campaign. Their strategies and support have certainly improved our marketing approach for this program and the increased community response has been overwhelmingly positive. We’re pleased to continue our collaboration with ‘Think’ as our grants campaign progresses over the coming months.”
Brooke – NSW Ports
We help you go beyond compliance into innovation, inclusion, and impact.
Ready to make your website accessible to all users at WCAG 2.2 AA level? Whether you need a full WCAG audit or want to start a new inclusive design project, we’re here to help.
Contact Think Creative today to book a free consultation or accessibility review.
Explore our selection of notable WCAG projects.
Contact us for a no-obligation (but insightful) chat and a free accessibilty audit!
You can also call us at +61 2 8068 2293 or email us at [email protected]
to speak to one of our friendly team members.
Accordion Content
WCAG stands for Web Content Accessibility Guidelines. These are global standards created by the W3C to help make websites and digital content accessible to people with disabilities.
Most organisations aim for WCAG 2.1 Level AA compliance, which addresses the most common accessibility issues and meets legal requirements in many regions, including Australia.
Yes. Under the Disability Discrimination Act 1992 (DDA), businesses and organisations are expected to ensure their digital platforms are accessible to all users, regardless of ability.
Not necessarily. Good accessible design can still be visually appealing; it just ensures that all users can navigate and interact with your site effectively.
Not necessarily. Good accessible design can still be visually appealing; it just ensures that all users can navigate and interact with your site effectively.
Absolutely. We offer detailed WCAG audits and can also provide remediation services to help bring your current website into compliance.
Regular testing is recommended—ideally every time you launch new content or features. This ensures ongoing WCAG compliance and addresses new accessibility issues as standards and technologies evolve.